Member Rules & Expectations

A quick note before the specifics: DPC works because it's a real partnership. Here's what we ask of every member, and what you can expect from us.

• Membership dues are billed monthly and auto-renew until cancelled — no long-term contract.
• A 30-day written notice is required to cancel membership.
• Please use the patient portal or office line (not the emergency room) for non-urgent messages — we typically respond within one business day.
• Same-day/next-day slots are shared among all members — please cancel as early as possible if you can't make an appointment.
• This membership is not insurance and does not cover hospitalization, ER visits, or specialist care directly.

[ Practice-specific rules to be finalized by Revivify — replace this placeholder with your official membership agreement language. ]

How the Office Works

• Scheduling: Call, text, or use the patient portal to request same-day or next-day appointments.
• Visit length: Appointments are a minimum of 30 minutes — no rushing.
• Between visits: Message us directly by phone, text, or video for quick questions — no need to book a full visit for everything.
• Prescriptions: Sent electronically to your pharmacy, or dispensed in-office at a discount when in stock.
• Labs & imaging: Ordered through our discounted local partners — we'll walk you through pricing before you go.
• After hours: For true emergencies, call 911 or go to the nearest ER. Use the office line for urgent (non-emergency) member concerns.

Contact Us

Tips & Tricks for Members

• Save our number as a contact — texting is often the fastest way to reach us for quick questions.
• Book your annual wellness exam early in the year so it's never a scramble.
• Ask about cash pricing before using insurance for labs/imaging — our discounted rates are often cheaper.
• Keep a running list of non-urgent questions for your next visit — 30 minutes is enough time to cover several things at once.
• Traveling? Text us — many issues can be handled by phone or video even when you're away.

[ Add more member-specific tips here. ]

First Aid Guide

[ Review and expand with Dr. Daquino's clinical guidance before publishing. ]